AT&T Reviews
AT&T Customer Reviews (5)
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AT&T Customer’s Q&A
AT&T Features and Benefits
Here are some key features and benefits of AT&T:
- Strong Coverage: AT&T has the second-best 5G and 4G LTE coverage areas.
- Excellent Selection of Plans and Phones: AT&T offers a variety of unlimited data plans with fast speeds, great coverage, and high data caps.
- Great Bundle Deals: AT&T offers discount programs for military, teachers, and medical professionals.
- Many Physical Locations: AT&T has a large number of stores across the country.
- Personalized Solutions: AT&T Optimizer provides personalized recommendations and solutions, including expert setup and flexible product choices.
- Proactive Communications: AT&T provides proactive communications to get the latest features and special offers.
- Business Solutions: AT&T offers a range of business solutions to help companies enhance their communication and connectivity. This includes services such as voice over IP (VoIP), cloud services, cybersecurity, and network management.
- Supports Diversity and Inclusion: AT&T actively supports diversity and inclusion.
- Competitive Salaries and Benefits: AT&T provides competitive salaries and a full range of relevant benefits to its employees.
These features and benefits make AT&T a compelling mobile service provider. However, the exact benefits may vary based on the specific services and options chosen. Always refer to the official AT&T website for the most accurate and up-to-date information.
About att.com Prices and Cost?
AT&T offers a variety of products and services with different pricing. For instance, they have the Samsung Galaxy Z Flip5 - 256GB - Graphite and the Apple iPhone 13 - 128GB - Midnight listed at $0.00. They also offer wireless plans such as the AT&T Unlimited Premium® PL Plan at $85.99 per month per line, the AT&T Unlimited Extra® EL Plan at $75.99 per month per line, and the AT&T Unlimited Starter® SL Plan at $65.99 per month per line. These plans include features like unlimited high-speed data, AT&T ActiveArmorSM advanced security, hotspot data, and more. They also have internet and wireless bundles with prices starting from $20 per month with eligible wireless service and Autopay & Paperless bill. Please note that prices may vary and it's always best to check the official AT&T website for the most accurate and up-to-date information..
About att.com Payment Method?
AT&T provides several methods for bill payment. You can manage your payment methods online through myAT&T. To add, update, or remove stored payment methods, you need to go to myAT&T settings, sign in, scroll to Payments, and choose Stored payment methods. From there, you can edit to update a stored payment method, delete to remove a stored payment method, or add a new payment method. The payment methods that can be stored include bank accounts and credit or debit cards.
AT&T also offers a one-click Pay Now option for quick payments. This option uses the payment method you used on att.com most recently. If you have more than one stored payment method, you can change the Pay Now payment method by making a payment with and agreeing to store the payment method you want to use for future Pay Now transactions.
In addition to online payments, AT&T allows bill payments in person at any AT&T store, over the phone, and by mail. For phone payments, you can dial PAY (729) for English or PAGAR (72427) for Spanish from any wireless phone on your AT&T account and follow the voice prompts. For mail payments, you need to make all checks payable to AT&T and include your account number or payment slip. The payment address varies depending on your service.
AT&T accepts various payment methods online, including debit or credit cards (Mastercard®, Visa®, American Express® Card, Discover® Card, JCB, and Diners Club), Apple Pay, PayWithMyBank (online banking – not all banks participate), checking or savings accounts, AT&T promotional gift cards, and BitPay.
Please note that online payments usually post to your account within minutes, but they can take up to 24 hours to complete..
AT&T FAQs
AT&T Alternatives
Here are the top 10 alternatives to AT&T:
- Verizon: A major competitor in the US market, offering a range of telecommunications services.
- T-Mobile US: A subsidiary of Deutsche Telekom and SoftBank Group, it is the second-largest wireless carrier in the United States.
- Xfinity: Known for its high reliability and competitive gig plans.
- Spectrum: Offers budget plans and cheaper pricing for lower speeds.
- Cox: Provides fast speeds and solid reliability with affordable fiber plans.
- CenturyLink: Competitive with AT&T where it offers fiber, but most of its coverage area is DSL-only.
- Deutsche Telekom: A primary competitor outside the US market.
- Vodafone: A multinational telecommunications company.
- China Mobile: The world's largest mobile network operator by subscribers.
- Telefonica: A Spanish multinational telecommunications company.
These alternatives offer a variety of services and may be a good fit depending on specific needs and location. Remember to research each provider to ensure they offer the services and coverage needed.
How To Open A AT&T Account?
To open an account on AT&T, follow these steps:
- Visit the AT&T website.
- Click on Sign in at the top right corner of the homepage.
- Click on Create one now under the Sign in button.
- Enter the requested information, including wireless number or AT&T email.
- Create a User ID and Password.
- Follow the prompts to complete the process.
Remember, the User ID is needed to manage accounts and services online, and sign in to the myAT&T or AT&T Smart Home Manager apps. It's also possible to manage multiple accounts with a single user ID. To add or remove accounts, go to the account overview after signing in, and choose Link account. Follow the prompts to complete the process. Please note that linking accounts won’t combine bills or bundle services. It just gives easy access with a single ID and password.
To remove a linked account from the AT&T user ID, go to the myAT&T Profile, scroll to My linked accounts, and choose Remove this account for the account to unlink. Follow the directions to remove the account from the ID. Please note that some restrictions apply to removing linked accounts.
Remember to download any account info prior to removing the account. This includes viewing past bills online, viewing payment history, downloading digital phone call history, and downloading wireless usage records.
This is a general guide and the exact steps may vary based on the specific services and options chosen. Always refer to the official AT&T website for the most accurate and up-to-date information.
What is the difference between AT&T and Verizon?
AT&T and Verizon are two major players in the mobile industry. Verizon is known for its fast data speeds and excellent coverage, but it tends to be more expensive. It offers robust perks that many people find worth the price. On the other hand, AT&T is slightly cheaper than Verizon and offers more high-speed data on its premium cell phone plan, but its data speeds tend to be a bit slower. The choice between the two often comes down to a small price difference or a specific perk. If coverage is a priority, Verizon might be a better choice, but if you're looking for more data at a lower price, AT&T could be the way to go. It's important to consider your personal needs and preferences when choosing between these two carriers.
What is the difference between AT&T Unlimited Premium® PL Plan and AT&T Unlimited Extra® EL Plan?
The AT&T Unlimited Premium® PL Plan and the AT&T Unlimited Extra® EL Plan are both unlimited data plans, but they differ in several ways:
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High-speed data: Both plans offer unlimited high-speed data, but the Premium plan provides unlimited priority data that won't slow down based on usage, while the Extra plan offers 75GB of high-speed data. After 75GB, AT&T may temporarily slow data speeds if the network is busy.
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Hotspot data per line: The Premium plan offers a generous 60GB of hotspot data per line, while the Extra plan provides 30GB.
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Video streaming: The Premium plan supports 4K UHD video streaming, while the Extra plan supports standard definition (SD) video streaming.
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Additional features: The Premium plan used to include a free HBO MAX subscription, but this has been removed in the latest version of the plan. Both plans include AT&T ActiveArmor advanced security, which is a free app with Public Wi-Fi Protection, Identity Monitoring, and more.
Please note that these details are subject to change and it's always best to check the latest information from AT&T..
What is the most popular product of AT&T?
AT&T offers a wide range of products, but their most popular products are often their smartphones. The Apple iPhone 15 Pro Max, Samsung Galaxy S23 Ultra, and Google Pixel 7 Pro are among the top choices for AT&T customers. These phones are highly sought after for their advanced features and capabilities. However, AT&T also offers more affordable options like the Google Pixel 7A and the Samsung Galaxy A14 5G, which are also popular among their customers. It's important to note that the popularity of these products can vary based on individual preferences and needs..
What is myAT&T?
myAT&T is an online portal provided by AT&T for its customers. It allows users to manage their AT&T Wireless, DIRECTV, U-verse, Internet, and Home Phone services. Users can view or pay their bills, check usage, change plans or packages, and manage devices & features. It also provides the ability to upgrade services, add a line to your plan, and buy accessories. Users can sign in to their myAT&T account to manage multiple accounts, view and pay their AT&T bills online. It's a one-stop solution for all AT&T services..
Can I use PayPal to pay my AT&T bill?
Yes, you can use PayPal to pay your AT&T bill. You can set up PayPal for one-time and AutoPay payments. Once set up, you can sign in to your account or myAT&T and make a payment. Please note that employees at AT&T stores can’t sign you up for PayPal or accept PayPal payments. For AT&T Prepaid, you can also use PayPal to make a payment. You can select PayPal after choosing how you want to pay your bill. However, please verify this information on the official AT&T website or contact their customer service for the most accurate and up-to-date information.
att.com Return Policy?
AT&T has a 14-day return or exchange period for devices bought online, over the phone with AT&T, or at an AT&T branded store. To start the return or exchange process, you need to contact AT&T through online chat or call 800.331.0500. If the device is returned after 15 days, a refund is subject to the manufacturer’s warranty period. Before returning the device, you should back up your device, disable security features, sign out of any cloud services, remove all passwords and user locks, erase all personal data like contacts, photos, and videos, remove any accessories or memory cards, reset the device to factory settings, and remove your SIM or delete your eSIM.
For the shipping policy, AT&T will initiate your return or exchange by emailing you a prepaid shipping label to mail your device back. If you're returning equipment, to avoid a fee, return your undamaged equipment within 21 days of the service change or disconnect date. If the returned equipment is damaged due to abuse, AT&T may add a damaged equipment fee to your bill. You can return your equipment at FedEx Office Pack and Ship or The UPS Store at no charge to you. You'll get a receipt confirming your return, and AT&T will also know your equipment is on its way. Make sure a store rep scans your equipment to prevent being charged a non-return fee. Don't drop your equipment in a drop box. If AT&T sent you shipping materials and you’re missing a label, call AT&T at 800.331.0500. Keep in mind, AT&T can’t return devices once they’ve shipped..
How do I contact AT&T for a return or exchange?
To return or exchange a new device or accessory with AT&T, you can follow these steps:
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Prepare the device for return: Back up your device, disable security features like Find My iPhone or Find My Mobile for Android, sign out of any cloud services, remove all passwords and user locks, erase all personal data like contacts, photos, and videos, remove any accessories or memory cards, reset the device to factory settings, and remove your SIM or delete your eSIM.
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Contact AT&T: You can return or exchange a device during the 14-day return period. To start the process, contact AT&T through online chat or call 800.331.0500. For 15 days or more, a refund is subject to the manufacturer’s warranty period.
Please note that these steps are based on the information available as of January 13, 2023, and the process may have changed since then. For the most accurate and up-to-date information, it's best to visit the AT&T website or contact their customer service directly..